給客戶的道歉信的英文寫(xiě)法
給客戶的道歉信的英文寫(xiě)法
you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:
1.apologize for not attending the appointment as planned,
2.explain why you could not meet him/her that day,
3.make suggestion for another appointment next time.
dear linda,
稱(chēng)呼：寫(xiě)給關(guān)系親密的個(gè)人
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句，直接道出道歉的原因。
�。ǚe累：i am excessively sorry to do …; fail to do …; make an appointment）
第二句展開(kāi)道歉，真誠(chéng)的表達(dá)自己的歉意。
(積累： letter of apology)
第三、四句表達(dá)自己希望對(duì)方接受歉意。
�。ǚe累：excuse … for …; turn up）
the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.
第一句是本段的'中心句，綜述寫(xiě)信人出現(xiàn)過(guò)失的原因。（積累：the reason for … was that…; fall ill）
第二句是本段中心句的展開(kāi)，講述當(dāng)時(shí)的處境和情況。
第三句承接上一句，表述事實(shí)面前的不可抗力。進(jìn)一步澄清出現(xiàn)過(guò)失的原因。
（積累：in one’s power）
naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
第一句提出下次見(jiàn)面的建議。
�。ǚe累：suggest表示“建議”，后接從句用should+動(dòng)詞原形）
第二句是征詢對(duì)方下次見(jiàn)面的具體地點(diǎn)和時(shí)間。
�。ǚe累：be obliged; at convenience）
最后一句期待下次見(jiàn)面。禮貌收尾
yours sincerely,
li ming
信件結(jié)尾和署名
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