First we need to identify actual and potential problems.

　　首先，我們需要弄清實際的問題和潛在的問題。

　　We have a full order book for the coming year.

　　我們來年的訂貨簿已經記滿了。

　　We're going to Germany for Christmas and New Year.

　　我們要去德國過圣誕和新年。

　　We put an ad in the local paper.

　　我們在當?shù)貓蠹埳系橇艘粍t廣告。